Privacy Policy

Effective Date: 15th May 2025

Quay Transport Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and processing your personal data transparently and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with us online or offline.

1. Who We Are

Quay Transport Ltd
Rowland House, Regent Road, Bootle, Liverpool. L20 8RB
Email: [email protected]

2. Information We Collect

We may collect:

• Name, email, phone number, job title, business information

• IP address, browser/device details (via analytics tools)

• CCTV and vehicle camera images (for legal/safety reasons)

3. How We Use Your Information

• To provide and manage services or contracts

• For account, billing, and customer service purposes

• To improve our website and user experience

• For legal or regulatory compliance

• With your consent, for marketing communications

4. Legal Bases for Processing

We process data under:

• Performance of a contract

• Legal obligations

• Legitimate interests

• Your explicit consent (for non-essential cookies or marketing)

5. Data Retention

We retain data only as long as necessary. Examples:

• Contractual data: duration + 12 months

• Marketing: until consent is withdrawn

• Legal: until claims or obligations are resolved

6. Sharing of Data

We do not sell your data. We may share it with:

• IT and analytics providers (under strict agreements)

• Legal, regulatory, or enforcement authorities, if required

7. Your Rights

Under GDPR:

• Access, correction, deletion, restriction, objection, and data portability

Under CCPA:

• Know, delete, opt out of sale (we don’t sell data), and non-discrimination

To exercise your rights, email [email protected]

8. Security

We use appropriate technical and organizational measures to protect your data. Only authorized personnel have access to personal data for legitimate purposes.

9. Cookies

Our website uses cookies and similar technologies. Please refer to our Cookies Policy for full details on how we use cookies and how you can manage your preferences.

10. Third-Party Websites

This policy applies only to our website. We are not responsible for the content or privacy policies of linked third-party sites.

11. Changes to This Policy

We may update this Privacy Policy. The most recent version will always be available on this page.

Contact Us
Email: [email protected]
Post: Quay Transport Ltd, Rowland House, Regent Road, Bootle, Liverpool. L20 8RB